SOFTWARE UPDATES

NEW FEATURES INCLUDED IN THIS RELEASE:

• • Vehicles will now have software updates activated as standard
  

• • Improved automatic connection of Android Auto™ phones*

• • Fix for ‘Climate not available’ appearing on the instrument cluster and the climate controls not responding
  

• • If front camera is selected, it will no longer be replaced by the parking aid pop-up when approaching an obstacle
• • Performance improvements for the reverse camera when rapidly switching from reverse to drive (not applicable to USA vehicles)
• • After the front camera view has been automatically activated, you can now use the soft keys at the bottom of the screen to navigate away from this view

• • Bluetooth® devices will now display their correct names in the source screen
• • ‘Source’ in the Bluetooth® screen is now correctly translated

ISSUES FIXED IN THIS RELEASE:

• • Call audio will no longer be lost on the system speaker after accepting a call using Apple CarPlay®*

• • Front and rear torque distribution will now be displayed correctly
  
• • Torque levels will now be displayed correctly

NEW FEATURES INCLUDED IN THIS RELEASE:

• • Vehicle systems that were previously unable to connect to Wi-Fi for wireless software updates can now do so. This will enable future wireless InControl Touch Pro software updates for these vehicles

• • The wireless software update customer experience has been simplified
• • New software update pending notification icon
• • Along with the Wi-Fi update, wireless software updates will be available for all InControl Touch Pro vehicles

• • On vehicle start-up, media sources will now be remembered from the last drive cycle
• • When playing a podcast, +15 seconds and -15 seconds options will be displayed

• • Improved experience when uploading recent call list from phone to vehicle

• • Climate functionality will now be fully supported when the vehicle’s power is on

• • Charging stations reachable with 1-4% battery charge on arrival will now be displayed
• • Charging points are more accurately displayed on route based on vehicle state of charge

• • General performance improvements
• • General stability improvements
• • Fixed issue of no audio being available for a whole drive cycle seen in previous software version
• • Side Panel theme will no longer change when the date format has been changed

• • General performance improvements

• • Improved Google Maps navigation audio when playing media using Android Auto™
• • When a phone is connected by Android Auto™ it will no longer also show as a Bluetooth® source
• • Android Auto™ icon will now always disappear after the phone has been disconnected
• • Performance improvements for audio replies to Android Auto™
• • General improved stability
• • The Android phone header will now be displayed with the Android Auto™ icon

•  Improved display of Apple CarPlay®
• • General improved stability
• • When playing media from Apple CarPlay®, it will be displayed in the media view
• • Performance improvements for outgoing calls made using Apple CarPlay®

• • Fixed an issue when using the steering wheel switch to move to the next song through Bluetooth audio® source
• • When system is set to French, messages will no longer be read out in English
• • (Satellite Digital Audio Radio System only) Messages received when skipping through SDARS channels will no longer be lost

• • Improved Baidu Carlife connectivity
• • General improved stability

• • Fixed an issue with the ambient lighting control screen

• • (Chinese language only) Bluetooth® name will no longer change after switching media to Rear Seat Entertainment (RSE)
• • Fixed an issue preventing Bluetooth® audio playing for a drive cycle

• • Improved user experience when switching media source from Apple CarPlay® to CD

• • Temperature settings and adjustments now available in the climate home screen
• • Purify icon disabled when the vehicle is in defrost mode
• • Third Row Climate Controls will only be available when the engine is running

• • Temperature unit will no longer change from Celsius to Fahrenheit in Side Panel when language is changed to Portuguese
• • Temperature control on rear screens will now work even when all zones are set to high
• • (North American vehicles only) Fixed an issue of Smart Climate incorrectly showing the front passenger seat occupancy status

•  • Signal bars for vehicle connection strength will now display correctly
• • When a phone is connected, Wi-Fi will now automatically enable after a power cycle
• • Improved error message for data connection

• • Improved DAB reliability
• • (Head Up Display (HUD) vehicles only) Media information for DAB radio will now be displayed correctly in the HUD

• • (InControl Touch Pro Duo only) Interactive Display Module 'A' (IDMA) will now show AM not FM when AM radio is playing

• • Satellite Digital Audio Radio System (SDARS) will now always launch first time
• • SDARS screen will now load correctly
• • The correct song will now always play when selected from the satellite radio playlist
• • General stability improvements

• • Improved DVD playback image when a display theme is selected
• • Display improvements for Bluetooth® settings icon

• • Improved accuracy for ECO data when climate control is in ECO mode

• • Forward Traffic Detection alert will no longer stay visible if the camera view is changed during an alert

• • Keys can now be switched to different existing user profiles

• • Live will now launch from the 'Extra Features' screen
• • Fixed an issue of Live sometimes not launching
• • Live will no longer skip to the first page when opening a second one
• • Display improvements for Live applications

• • General improved stability
• • Improved handling of the track duration bar
• • Tracks will no longer sometimes pause 3 seconds before the end
• • Correct graphic will now be shown in the background of the Instrument Panel Cluster (IPC) media panel
• • Fixed an issue of resuming podcast after ending a call

• • Improved stability when resuming a route
• • Improved accuracy of voice guidance
• • Improved accuracy of safety cameras
• • Display improvements for pop-up screens
• • Improved "Send to Driver" from rear screens experience
• • Improved map display during traffic side panel
• • Improved map display within the Instrument Panel Cluster
• • Improved reliability of address summary screen when the city selected is not unique
• • Improved route calculation
• • General improved reliability
• • (Japan vehicles only) Rear screens will no longer display the Navigation icon
• • Improved Traffic Info stability
• • When the map license has been extended, the status will update immediately

• • Navigation will no longer reset after switching the Instrument Panel Cluster to full map view
• • Improved charge station searching

• • Fixed an issue with parking aid audio
• • Fixed an issue with the parking aid 360 pop-up when in reverse

• • Rear screens will no longer activate when opening the front console panel
• • Time displayed on the rear screen will now match the front Touchscreen
• • "SIRIUS XM" button is now functional in "All Settings" in Rear Seat Entertainment
• • Improved performance of climate on the rear screen when using the remote control
• • (Rear Massage seat vehicles only) Massage location now called ‘Upper back’ and ‘Lower back’ on the rear screens

• • Passenger seat icon now correctly displayed after favourite seat settings are selected
• • Climate buttons will no longer be lost if the seat screen is opened multiple times in the same ignition cycle
• • Improved performance of seat massage buttons

• • Improved graphics of speech tutorial
• • Improved speech 'Call contact' reliability

•  • Television reception will now recover automatically after leaving a low reception area
• • Improved performance of 'No reception' notification
• • (Brazil vehicles only) Touchscreen will no longer show a blank screen after Brazil Television runs for approximately 2.5 minutes, rear screen will no longer show "No reception" message

• • Display improvements during terrain response mode
• • Terrain response mode will be displayed in the correct language

• • Text to speech will now behave correctly during playback

• • Timed climate will now use the same icon in all menus

• • Improved translations for all languages

• • Improved phone reconnection when exiting valet mode

• • A horizontal scroll bar is now displayed when a web page has been zoomed
• • General speed and reliability improvements

What are wireless software updates?

Software updates provide the ability to further optimise car systems, such as your InControl Touch Pro and vehicle connectivity systems. Receiving software updates on the go means that you will need fewer visits to your Retailer. The process is simple, easy to follow and can be done at a time that suits you.

Both your car’s InControl Touch Pro and the vehicle connectivity systems can receive software updates. In our electric cars software updates are also available for the battery energy control system.

Software updates will be sent periodically to Jaguar cars, either when the need arises or when issues are identified with existing vehicle software.

To receive InControl Touch Pro wireless software updates your current software needs to be at 18B or above. You can check the software version of your InControl Touch Pro system through your Touchscreen by going to ‘Settings’ > ‘All Settings’ > ‘Software update’. The version of the InControl Touch Pro will be displayed as a long string of characters: e.g. ‘S18B_18.25.3-174880’.

The InControl Touch Pro system can be connected either through a Wi-Fi connection or through the SIM card inserted into your car. You can also use a hotspot connection through your mobile device but this may result in additional data charges.

When you activate software updates in the settings menu the vehicle connectivity/battery energy control system will be connected automatically. Vehicle connectivity system updates are only available in Telematics-enabled countries.

If connection is lost during a download, the download will pause until the connection is re-established.

You may experience data costs if you connect through a SIM card inserted into your car. In some countries, you will have received a SIM card on purchase of your car. If used, you will not receive data charges for software updates.

You can switch software updates on or off by going to ‘Settings’ > ‘All Settings’ > ‘Software update’ and pressing the power icon. When switching on software updates, you will need to accept the Terms & Conditions to activate the feature.

When an update is available, you will receive a pop-up notification on your Touchscreen. You can also manually check for available updates by going to ‘Settings’ > ‘All Settings’ > ‘Software update’ > ‘Check for update’.

To perform the update, you need to:

• Turn software updates on by going to ‘Settings’ > ‘All Settings’ > ‘Software update’

• Accept the Terms & Conditions prior to download/installation

• Download the update to your car

• Maintain Wi-Fi or cellular connectivity during the process

• Keep your car locked and alarmed for the installation to begin (for vehicle connectivity and battery energy control system updates only)

• If updating an electric car, unplug the charge cable

You will receive a pop-up on the Touchscreen when an update is available for download/installation. Once accepted, the download and installation process will begin. The update will not interrupt your driving experience and you can continue to use your car as normal. Upon completion, you will receive a successful installation notification on your Touchscreen.

You will receive a pop-up on your Touchscreen when an update is available for download and, once downloaded, a second pop-up to install the update. Once you start the installation the process cannot be stopped. The installation may take up to 30 minutes. During this time you can access the car but it cannot be driven until the update is complete.

Yes, while the system is downloading you can continue to use your car as normal.

The installation may take up to 30 minutes. You will not be able to use your car while installing vehicle connectivity and battery energy control system updates. You can still use your car when installing an update to your InControl Touch Pro.

A notification on your Touchscreen will inform you when the software has installed successfully.

Yes, you need a mobile or Wi-Fi connection to download and complete the installation.

No, once the installation has started it cannot be stopped.

You can use your car as normal. A failed download will not affect your car’s functionality in any way. Please contact the Jaguar Customer Relationship Centre or your local Jaguar Retailer and they will investigate further.

If your car is experiencing issues when restarting following an update, please contact road-side assistance or your local Jaguar Retailer and they will investigate further.

You can access the update through your car’s Touchscreen by going to ‘Settings’ > ‘All Settings’ > ‘Software update’ > ‘Check for update’. If an update is available, a pop-up will appear giving you the option to download/install the update. If you prefer, you can visit your local Jaguar Retailer who will assist you with the update.

Yes. However, this may result in roaming charges depending on your in-car data plan.

Yes, you can add a PIN lock to your car to protect your software update settings. To do this, go to ‘Settings’ > ‘All Settings’ > ‘Software update’ and select the lock icon.

No, you do not require an InControl account to perform software updates.

InControl Touch Pro updates require a Wi-Fi connection or for a SIM card to be inserted within your car. Check your personal SIM is installed and working correctly. Or alternatively, visit your local Jaguar Retailer who will assist you with the update.